FREQUENTLY ASKED QUESTIONS

Do you accept debit or credit cards at the salon?

At the salon we accept cash and debit cards ONLY. All Visa and Mastercard transactions are accepted through Wipay via this website. Wipay is used on the WEBSITE ONLY, via this link Credit Card Check Out clients simply have to add the accurate value to cart and check out. An automatic email will be sent after the transaction is completed.

Credit Card Check Out

Do I need to make a down-payment?

Yes, this will allow the stylist to comfortably book your appointment without replacing it. Our credit card payment options are seen on our online forms, or send us an email to [email protected] entitled “Payment Options” to send bank transfers or PayPal.

Shopping online available ?

Yes, online and in store purchases are welcomed. If you do shop online, please ensure the shipping address is accurate. Enjoy, FREE shipping when you shop via the website.

May I change my hairstyle after it is booked?

No

How long in advance should I book an appointment?

During our top seasons such as Carnival, Christmas and school vacations one month to 3 weeks in advance. During our regular time periods throughout the year we advise that you book one to two weeks in advance. For Saturdays however, a minimum of 3 weeks or the top of the month you desire.

How do I book my Carnival appointment in advance?

Yes. All carnival advance bookings have $150TTD fee attached that won’t be deducted from the cost of service. This is to reserve your spot only. Appointments are not approved until it is paid.

Additionally, from December 26th if you do not want to pay the advance booking fee, all remaining appointments for the season will open then, regular down payments of $150TTD are required.. All, Carnival appointments that cost more than $1000TTD a 50% downpayment required.

Is rescheduling after making a deposit allowed?

No, deposits are non transferable and non refundable.

Do you do house calls?

Yes, but this service is only offered to brides or for clients doing photo shoots. Prices vary based on location.

Where are you located?

46 Alfredo Street, Woodbrook. Near Ariapita Avenue Port-of Spain Trinidad.

Do you have parking?

Yes, in front and we have easy roadside parking.

Do you have workshops?

Yes please see the education. We offer one on one and group sessions.

May I request a specific stylist?

A qualified stylist for the desired style will be assigned to you.

How should I prepare my hair for a braid service?

We offer a shampoo services for braid appointments, this allows us to effectively moisturize and prepare the client’s hair for an easy install.

Cost

$50 (relaxed hair)

$100 (natural hair)

$190 (wash & steam)

However, if you prefer to wash your hair at home feel free to do so. All clients should wash and deep condition their hair a maximum of 3 days in advance. We also have deep treatment and protein treatment services available for an additional cost.

What should I put in my hair before a braid service?

Ladies, please stop coming to braid appointments with creamy leave-in conditioners 🙏🏾❤️
For braid services, water-based leave-ins only, please.

Here’s why:
• Creamy leave-ins are designed to moisturize natural hair when it’s worn out — to keep it soft, moist, and bouncy. They are not meant to be used with heat.
• When heat is applied (blow-drying for braids), creamy products cause the hair to revert, smoke, and resist stretching properly.
• Water-based leave-ins are lightweight, work better with heat, and help protect the hair during blow-drying.

We cannot properly blow out your hair for a braid appointment if a creamy leave-in conditioner is applied beforehand.
Please come with clean hair and water-based leave-in only — thank you so much for understanding ❤️🙏🏾

How do I maintain my braids?

  • To sleep wrap hair in bun and cover with a silk wrap. If braids are too heavy leave braids down and use a silk cap.
  • Use rubber bands to tie hair up or back. It reduces tension on the hairline.
  • Moisten scalp and use hair boosters on the hairline.
  • When washing hair focus on the roots minimize wetting hair. We do not recommend applying heat on braids to dry, use heat on scalp, towel and air dry. Always try to wash hair early in the morning so it is completely dry by night.
  • When unloosing your hair detangle each plait individually and do not wet it until all hair is fully detangled. Use little oil at the roots to help loosen build up.

Do you supply hair?

Yes, for most styles our prices are hair included.  We offer a wide range of options at the salon. We are known for the perfect all inclusive hair experience.

What is the difference between boho and gypsy braids?

Boho braids                                              Gypsy Braids

Less curls                                                   A lot of Curls

Cheaper                                                      Higher Cost

Fast                                                               Time Consuming

Are faux locs tight?

The traditional ones yes, braids are tension and we do not recommend this style to first time clients or persons who have a sensitive scalp.

Does your keratin have formaldehyde in it?

No

How long do itips last?

We recommend 2 months. But it can last 4 to 6 months with proper care.

What is the difference between keratin and silk press?

Keratin is a treatment that allows the hair to be shiny, smooth and stay straight.

Whereas, silk press is the act of pressing out your hair straight.

Note, a keratin treatment does not require the client to silk press their hair.

What is the flip over method?

The flip over method, it’s basically a versatile sew in with weave. It allows you to wear your hair in multiple options.
Options are:
Side part (left or right)
Center part
All back
Half up half down
The leave out is one inch of hair to the front which is less hair to maintain or blend. It gives body, length and versatility. It takes longer than traditional methods.

What is the difference between gypsy and miracle knots

Miracle Knots

  • Faster installation
  • Lightweight feel
  • No tension on the scalp
  • Uses natural human hair
  • May not stay as neat over time
  • If your natural curl pattern is very different, frizz may make it look inconsistent
  • Hair is reusable
  • Only available in human hair
  • The hair is an option for Gypsy styles as well.

Gypsy Knotless

  • Takes longer to install
  • Heavier on the head
  • Some tension on the scalp
  • Long-lasting style
  • Fully covers your natural hair
  • Hair may not be reusable
  • More expensive overall
  • Synthetic hair options available to help reduce cost

Miracle Knots Booking Information

Before booking Miracle Knots, please note the following:

  • Prices quoted are based on the most popular length of 18 inches.
  • In some cases, if we are required to provide the hair, your desired curl pattern may not be in stock. Restocking can take up to two weeks. If you are booking last-minute, you may need to choose from available curl patterns or provide your own hair.
  • For longer lengths, please indicate this in the comments when booking so we can provide an accurate quote.
  • Custom colours are available via pre-order only and require a $500 deposit.
  • Please be advised that this style is primarily done using your natural hair as the base.
    • Clients with relaxed hair, fine hair, or blunt ends should book accordingly or send a photo in advance, as additional hair may need to be added to achieve the desired look.
  • Refer to the FAQ above to understand the difference between Gypsy Knots and Miracle Knots.
  • While all our braid styles typically include hair, we now offer a “hair not included” option for Miracle Knots, as some clients may already have bundles from a previous visit or prefer to purchase their own.
  • In the hair industry, a bundle equals 100 grams. For Miracle Knots, at least 100 knots are recommended to achieve the best results. Anything less may affect the final look.
  • You are welcome to email a photo of your natural hair and your desired Miracle Knots style to help make your appointment smoother and more efficient.